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At UGMCART, we aim to ensure customer satisfaction with every purchase. If you are not satisfied with your order, we are here to help.

Return Eligibility

You may request a return if:

  • You received a damaged product
  • You received the wrong item

Not Eligible for Return

We do not accept returns for:

  • Used or opened products
  • Change of mind or personal preference

Refund Process

Once your return request is approved, refunds will be processed through your original payment method within a few business days.

How to Request a Return

To request a return, please contact us:
📧 support@ugmcart.com
Include your order number and clear photos of the product issue.

Need Help?

If you’re unsure about your eligibility, our support team is always here to assist you.